Bella Cove Lingerie is committed to safeguarding any personal information collected from its customers and will not, without consent, use such personal information for purposes unrelated to its business or for any reason that has not been disclosed without your consent. We take all reasonable precautions to ensure the information you provide or share with us is treated responsibly, ethically and securely.
This policy explains:
• What personal information we collect
• When is Your Information Collected?
• Credit Card Information Security Policy
• What we do with personal information collected and how we honour your legal rights
What Personal Information is Collected
We only collect personal information related to the services we provide in the course of running our business including our website, and which you have provided to us. Information is collected directly from you through our website or in-store, via our point-of-sale terminals, and is used to offer, promote, sell and deliver our products to you. This includes information that identifies you, that enables Bella Cove Lingerie to perform its obligations to you and that concerns your purchase history.
Financial information is only used to invoice you for products purchased. We do not store any details of your credit card or other online payment method, unless you choose to save your details voluntarily. Card payments are secured using 128-bit SSL encryption and transmitted to our payment processing provider.
Your contact information is used to contact you for customer service reasons, when necessary. Unique identifiers, such as your user name and password, are used to verify your identity and for use as account numbers in our record system.
To improve your user experience we may also collect information about your favourite products and brands, where you shop and what your interests are. We use this information to notify you about our offers and promotions that may be of interest or benefit to you including those of our partners.
You are not obliged to share any personal information with us, although if you elect not to you may be unable to access certain information, products or services.
How Your Information is Collected
There are two types of Cookies that Bella Cove Lingerie may use: a persistent Cookie and a session Cookie. A persistent Cookie gets entered by your web browser into the “Cookies” folder on your computer and remains in your Cookies folder after you close your browser. Persistent Cookies may be used by your browser on subsequent visits to the site. A session Cookie is held temporarily in your computer’s memory and disappears when you close your browser or shut down your computer. Bella Cove Lingerie may also use web “beacons” (also called “clear GIFs” or “pixel tags”) in conjunction with Cookies for the same reasons. Web beacons are small strings of code that are placed in an internet page.
Most internet browsers automatically accept Cookies. You can choose to configure your browser to disable Cookies or to notify you when a Cookie is sent. Refer to your browser settings to learn more about these functions. Please note this may affect your overall browsing experience. We recommend leaving Cookies enabled.
When is Your Information Collected?
You provide personal information to us when you register for an account, sign up for our e-mail newsletter, contact us, place an order online or complete a transaction in-store.
Registration: You only need to register ONCE on any of our sites. Your unique user name and password enables you to access and purchase online.
Newsletter: For the latest news about offers, sales and products you can choose to subscribe to our FREE e-mail loyalty program, using your e-mail address.
To unsubscribe, follow the simple instructions at the bottom of each newsletter.
Mailing List, Competitions, and Submitting Enquiries or Feedback: You share your user name, e-mail address, and provide additional information whenever you complete any of these tasks.
In-store transactions: You provide financial, demographic and product information when you shop in Bella Cove Lingerie’s shop.
Online orders: You provide address and financial information whenever you place an order including delivery and payment details. We do not store any details of your credit card or other online payment method. Card payments are secured using 128-bit SSL encryption and transmitted to our payment processing provider.
Credit Card Information Security Policy
Bella Cove Lingerie uses the Paypal Payment Express Payment Gateway for its online credit card transactions.
Paypal processes online credit card transactions securely for thousands of merchants globally, providing a safe and secure online payment service.
Payments are processed in real-time
Bella Cove Lingerie does not have access to your full card number, this credit card payment is secured by Paypal
Paypal have bank grade security. All transaction details are stored in their PCI-DSS compliant Data Centre
Visit the Paypal Payment Express website for more info on online credit card payments.
How is Your Information Shared?
We respect your privacy and do not disclose personal information without your consent, unless required or authorised by law, or for another purpose (related to the primary purpose of collecting that information) that you would reasonably expect.
There may be cases in which some of your personal information may be used for promotions and marketing activities. If you would prefer not to receive promotional material from us, please let us know and we will respect your request. Any e-mails sent to you will contain an opportunity to be removed from future e-mails.